Introduction
inDrive, a global mobility and urban services platform, has achieved another major milestone, securing its position as the second most downloaded ride-hailing app worldwide and in Nigeria. According to the latest Sensor Tower report, inDrive continues to dominate the ride-hailing space, reflecting its rapid expansion, customer satisfaction, and fair pricing model.
This achievement cements inDrive’s commitment to affordable transportation, better earning opportunities for drivers, and a customer-first approach—all of which have contributed to its growing popularity.
inDrive’s Global and Nigerian Market Dominance
1️⃣ Second Most Downloaded Ride-Hailing App in the World
For the third consecutive year (2024), inDrive has maintained its #2 position globally in the ride-hailing category.
2️⃣ Unmatched Popularity in Nigeria
In Nigeria, where ride-hailing plays a critical role in urban transportation, inDrive has solidified its market leadership by being the second most downloaded ride-hailing app.
3️⃣ Top Spot in Customer Service in Nigeria
Beyond downloads, inDrive has also emerged as the #1 ride-hailing app for customer service in Nigeria, according to the Nigeria Customer Service Index (NCSI). It secured an impressive 60% positive rating, making it the highest-rated mobility platform in the country.
4️⃣ Fifth Most Downloaded Travel & Navigation App Worldwide
inDrive isn’t just excelling in ride-hailing—it was also ranked as the 5th most downloaded app in the Travel & Navigation category globally. The app saw over 6.1 million downloads in December 2024 alone, a testament to its increasing demand.
What Makes inDrive Stand Out?
✔️ Peer-to-Peer Pricing Model
One of the key differentiators of inDrive is its unique peer-to-peer pricing model. Unlike other ride-hailing platforms that rely on fixed pricing, inDrive allows passengers and drivers to negotiate fares, ensuring:
✅ Fair and transparent pricing
✅ Lower costs for passengers
✅ Better earnings for drivers
✔️ Expanding Global Reach
inDrive operates in 888 cities across 48 countries, making it one of the most accessible ride-hailing services worldwide.
✔️ Leading Ride-Hailing App in 11 Countries
The app was the most downloaded ride-hailing platform in 11 markets, including:
📍 Zimbabwe
📍 Botswana
📍 Egypt
📍 Morocco
📍 Other North African regions
✔️ More Than Just Ride-Hailing
inDrive is not just about city rides; it has expanded its services to include:
🚖 City-to-city transportation
🚚 Freight & logistics
📦 Courier delivery
These expansions align with its vision of becoming a full-service mobility and logistics platform.
READ ALSO: inDrive Expands Ride-Hailing and Courier Services in Zimbabwe
Why inDrive’s Success Matters for Nigeria
Ride-hailing services are an essential part of Nigeria’s urban mobility, providing an alternative to traditional transport systems. inDrive’s fair pricing approach and customer satisfaction set it apart in a competitive market dominated by Uber and Bolt.
✅ Drivers Earn More – Unlike fixed-commission models, inDrive’s pricing structure ensures drivers have more control over their earnings.
✅ Affordable Fares for Passengers – Riders benefit from negotiated fares, leading to better pricing options.
✅ Improved Service Quality – The top-rated customer service means passengers and drivers get better support and safer rides.
CEO’s Statement on inDrive’s Milestone
Arsen Tomsky, Founder and CEO of inDrive, expressed his excitement over this achievement:
“It is an incredible achievement for inDrive to maintain its position as the second most downloaded ride-hailing app worldwide. This is a testament to the hardworking individuals behind the app—our global team—consistently working to improve and add value for our users while staying committed to providing fair services.
inDrive has been working relentlessly to facilitate mobility at a fair price and create meaningful earning opportunities for workers in underserved communities. It is an honor to see our efforts reflected once again in the latest app download data.”
The Future of inDrive: What’s Next?
As inDrive continues to grow, it remains focused on:
🚀 Expanding into new markets to increase its presence in Africa and beyond.
🚀 Enhancing financial services to help users access affordable mobility.
🚀 Challenging unfair pricing and ensuring fair opportunities for all drivers.
With its commitment to fairness, affordability, and customer satisfaction, inDrive is on track to reshape the global ride-hailing landscape.
Final Thoughts
inDrive’s success as the second most downloaded ride-hailing app globally and in Nigeria is a huge milestone. Its focus on fair pricing, customer service, and expansion into new markets sets it apart from traditional ride-hailing platforms.
With its peer-to-peer pricing model, commitment to driver welfare, and continuous service innovations, inDrive is shaping up to be a major disruptor in the mobility industry.
What do you think about inDrive’s approach to ride-hailing? Would you prefer negotiating your fare instead of fixed pricing? Let us know in the comments! 🚖💬
