Ericsson has reaffirmed its partnership with Tmcel Mozambique as they collaborate to digitally transform the telecom company’s monetization suite and improve customer experiences through the deployment of advanced solutions. The suite of Ericsson solutions includes Ericsson Charging and Ericsson Mediation from its Business and Operations Support Systems (OSS/BSS) portfolio. These solutions enhance Tmcel’s ability to optimize processes, use data for informed decision-making, and transform its operations to align with future growth.
The modernization of Tmcel’s systems is designed to allow the company to monetize existing services while introducing new offerings over time. This also includes the deployment of Ericsson Dynamic Activation, a platform that supports service activation and user lifecycle management, contributing to improved network performance and better customer experiences.
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Tmcel Mozambique is now positioned to launch innovative products, personalize subscriber offers, and enhance operational efficiency. By reducing time-to-market for new services and improving service delivery, the company aims to provide its customers with enhanced, reliable services while adapting to changing market needs.
According to Mahomed Mussá, Chairman of the Management Committee at Tmcel Mozambique, the partnership with Ericsson is crucial in delivering innovative and reliable services to its customers. The modernization of the monetization suite ensures that Tmcel is well-prepared to meet the evolving needs of the Mozambique market and contribute to the nation’s digital development.
Todd Ashton, Vice President and Head of Ericsson South and East Africa, emphasized Ericsson’s commitment to supporting Tmcel’s modernization efforts, aligning with their #AfricaInMotion vision. This partnership not only enhances Tmcel’s infrastructure but also focuses on digital transformation skills development through knowledge transfer and training, empowering Tmcel to self-manage its platforms and ensure long-term operational excellence.
Ericsson’s OSS/BSS solutions help telecom providers optimize their processes, introduce new business models, and stay competitive, especially in the 5G era. These solutions enable efficient monetization, seamless service experiences, and data-driven operations for communication service providers like Tmcel.